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It is often said that less than 15% of change management efforts achieve their objectives. This is surprising considering change strategies are developed by seasoned managers who are experts in implementing very complex business changes. Clearly, there is something different about a change effort that impacts the culture and people of the organization. The success of cultural-change efforts is rarely determined by technical expertise, but on how effective the management team is in handling human issues of change, such as: overcoming resistance, obtaining buy-in, aligning leaders, engaging employees, removing inhibitors, and changing people’s behaviors.
Purpose
To develop an in-depth understanding of the human and technical side of cultural change and introduce a method for implementing cultural change that has achieved a 100% success rate.
Who For
For top managers
Some Usages
The understanding developed in this program can be used to:
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Offer quality support to a current or future change effort
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Assess the risks and weaknesses of a change project before implementation
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Identify needed adaptations to a current change project that is not moving as planned
Duration
1-2 days depending on content desired
INDICATIVE CONTENTS
Role of the Executive
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Role & responsibilities of the top leaders relative to implementing change
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Critical support top leaders must provide
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Communication methods, structure and strategy
Key Concepts of Change Management
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Differences between change management and project management
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How relationship between the business, culture, and results
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How culture can facilitate or inhibit change – and wow to change the culture
Building Organizational Capability
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Specific roles and skills needed at each level of the organization
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Support different levels of leaders need throughout the transformation process
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Support structures critical for facilitating behavioral change
Change Strategy
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Key components of the change strategy, project structure, and roadmap
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Steps of the transformation process
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How to measuring the progress made
Directing Organization through Change
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Key practices for leading organizations, teams, and people through change
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How to spread the buy-in, engagement, and throughout the organization
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How to continuously build momentum in the transformation process
Inhibitors of Change
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The 5 forms of Inhibitors that resist change and how to overcome them
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How to overcome the initial wall of resistance
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How to identify and remove Inhibitors throughout the transformation process
Common Mistakes
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Imperatives for cultural change
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Learn from the mistakes and successes of others through case studies
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Common traps, blind spots, and derailment factors in the transformation process