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Leading People and Managing Performance training program

One of the best measures of leadership effectiveness is one’s ability to motivate and empower others to provide the extra effort needed to achieve excellent performance. This program shows how to balance being respectful and challenging to create working environments that bring out the best in people. It is perfect for those who would like to fine tune their leadership style to improve their effectiveness and the results they obtain.

This program develops leaders who can:

  • motivate and empower people to achieve excellent performance,

  • create working environments that are challenging, fun, and bring out the best in people,

  • continuously improve the performance of the people and teams they lead.


To develop the mindset and skills critical for leading people and managing performance.

Who For

For all leaders; the point of view, examples, and methodologies are adapted to the level of the participants.

Benefits for the Participant

  • Acquire a toolbox of leading-people skills that can be applied the next day

  • Learn how to manage and continuously improve performance

  • Learn principles and methods to motivate and empower people

  • Understand your leadership style and what to change to improve your effectiveness

  • Heighten your “sense” of leadership and confidence in resolving people problems

Benefit for the Organization

  • Improve the effectiveness of the relationships between leaders and team members

  • Improve the quality of the working environment

  • Improve results obtained

Development Method

This program weaves the presentation of models, skill building, 360-degree feedback, and coaching to improve leadership effectiveness. At the end of the program, participants identify personal improvement areas and fine tune their development plan in a 1-2-1 coaching-session with a program coach.


4 days

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How we use the program

When we are improving the leadership effectiveness of an organization, we deliver a customized version of this program to all leaders to develop their fundamental people leadership skills and establish a common model of leadership for the organization.

This program is part of our Pulscipline™ Cultural-Change System.


Motivating People
  • Learn principles of motivation and how to be more motivating

  • Develop communication skills that will increase your ability to motivate people​

From Manager to Leader
  • Understand differences between a manager and a leader and how to become one

  • Learn how to use different forms of power to increase your power base

  • Learn how to manage the performance of people for whom you do not have authority


Feedback-Rich Environment
  • How to create a feedback-rich environment

  • How to recognize people to inspire them to achieve excellent performance

  • How to provide feedback that motivates people to implement your suggestions

  • How to confront people without causing harm to the individual or your relationship

Performance Management
  • How to set challenging objectives that motivate team members

  • How to set expectations that reduce rework and increase performance levels

  • The 4 levels of performance and how to manage each level

  • How to identify and resolve problems that are hurting the performance of your team

  • How to discover problems before they blow up

  • How to continuously improve performance

Developing People
  • Develop skills to increase your coaching effectiveness

  • How to guide people in resolving their own problems

  • How to use delegation to reduce your workload and better develop people

  • How to regain the trust you may have lost with others, with methods that limit your risk​​

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