The Art & Science of Cultural Change

Art & Science of Cultural Change Training Program

Implementing cultural change requires a balance between the human and technical aspects of change. The change strategy, support structure, and project set-up must have a strong technical foundation. Yet the success of most change efforts is determined by the human components of change, such as: peoples’ resistance, buy-in, motivation, and engagement. This requires an artistic ability to deal with the emotions and inhibitors associated to all cultural-change efforts based on an in-depth understanding of both the human and technical sides of change.

Program Description

Purpose

This program develops an in-depth understanding of both the human and technical aspects of change and shows you how to combine them to set up robust cultural change projects and successfully lead people and organizations through cultural change.

Results Expected

Develop an in-depth understanding of cultural change
Significantly increase the probability of success of your next change project
Better handle people’s natural resistance to change
Spend less time and resources firefighting when implementing your change project
Better identify and remove inhibitors throughout the change process

Who For

For decision makers responsible for creating the change strategy and project structure
For top managers who will lead their organization, function, or department through change
For those interested in acquiring an in-depth understanding of cultural change

This Program Can be Used to

Design a tool to measure the progress and success of your cultural-change project
Create a change strategy that handles both the human and technical sides of change
Design a platform that can support leaders in implementing your change strategy
Design a roadmap that can handle the "unexpected" inhibitors of change

When to Use

Before the management team creates the change strategy and project structure
To prepare top leaders for leading their organization or function through change
As a fundamental training for all Change Agents
As a basic training in change management

Duration

1 day

INDICATIVE CONTENTS

Leading a Change Effort

Differences in change management, project management, and cultural change
Imperatives for implementing change
Responsibilities of different levels of leaders in managing change

Change Strategy

Critical components of a change strategy

How culture can facilitate and inhibit change
Critical components needed to support the change effort

Inhibitors of Change

Different forms of resistance and ways to overcome them

Review common traps, blind spots, and derailment factors
Create a strategy to identify and remove Inhibitors
How to overcome the initial wall of inhibitors

Steps for Implementing Change

Basic steps and sequence for implementing change
How to manage momentum throughout the transformation process
Methods to accelerate the change process

Managing the Transformation Process

Critical practices for managing people through change
How to build momentum continuously – ways to create and manage it
How to measure the progress made

Leading People Through Change

How to obtain buy-in to a change effort

Role of coaching in the transformation process
How habits can facilitate or resist a change effort - how to manage habits

How We Use This Program in Cultural-Change Projects

This program is built on 30 years of experience providing management teams with strategic support in designing cultural-change strategies and guiding their organizations through successful transformations. Throughout these projects, we also coached hundreds of HR managers to enhance the effectiveness of the support they provide. This program draws on that expertise and the Pulscipline™ Cultural-Change System, which boasts a 100% success rate in implementing cultural change in large organizations.

This program is an element of our Pulscipline™ Change System.